A: Castaway Collective is a skincare brand dedicated to providing natural, tallow-based products that nourish and protect your skin. We believe in breaking free from harmful norms and embracing clean, effective care inspired by nature.
A: All of our products are handcrafted in the USA using sustainably sourced, high-quality ingredients.
A: Yes! All of our products are made with all-natural ingredients, free from synthetic chemicals, artificial fragrances, and unnecessary fillers.
A: Absolutely! Our all-natural soap is versatile and gentle enough to use on your face, hair, and body.
A: With proper care (storing in a dry area between uses), each bar is designed to last over a month.
A: Yes! Our products are formulated with gentle, natural ingredients that are well-suited for sensitive skin.
A: We currently ship across the United States. International shipping options may be available soon.
A: Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days.
A: Once your order ships, you will receive a tracking number via email to monitor your delivery.
A: Due to the nature of our products, we are unable to accept returns or exchanges, even if the item is unused. If your order is defective, please contact us at contact@castawaycollective.shop for assistance.
A: Please contact us within 7 days of receiving your order, and we’ll work with you to resolve the issue.
A: Yes, we do! Please contact us at contact@castawaycollective.shop for wholesale inquiries.
A: You can reach us at contact@castawaycollective.shop or through our "Contact Us" page. We’re happy to help with any questions or concerns.